Moderator, Delta Skymiles and Mileage Run
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,940
Skyclub refusing rebooking?
Today at LAX the LAX-NRT flight cancelled and all hell broke loose. The skyclub line was going down the stairs. When I finally made it into the room, they refused to help me be rebooked, and told me to exit security and go to ticketing. There the sky priority line was not moving. I waited in line and on hold for the PM line at the same time, to find out I should just cancel my trip.
Overall, a hellish day for travel... Just not expecting refusal to help in the skyclub... anyone experience this before?