Originally Posted by
Enigma368
I want to remove the first segment of my award booking and leave the rest of the booking unchanged. As per the rules, they say they can only do this as a cancellation and rebooking which means cancellation fee of 3000 miles per passenger.
Given that I am being charged for opting to take one less flight that needed, do you think if I ask for a manager I might be able to argue for the change fee to be waived? Anyone had any experience or advice?
As ainternational notes, a change is a change, so you will be charged regardless of whether you add or remove a segment. Those are the rules, and I am almost positive they will not relax them. However, I do suggest you call and see what they say (especially if you're not in Japan).