Originally Posted by
DCdeacon
My wife has a flight from CLT-SFO on Wednesday, set to return the next day. If her flight gets cancelled, it doesn't really make sense for her to make the trip anymore. If they cancel the flight, she can get a full refund, correct? How would she go about doing that?
Yes, if US cancels her flight, she should be able to call an agent and ask to cancel her trip for a full refund of the fare paid. I had something like that happen earlier this year when the snowstorm hit New England right after New Year's. The agent was relieved that I just wanted a refund, as that was a lot easier on her than trying to find another flight on which she could rebook me.