Originally Posted by newbie elite

I also tried to use my travel credit this January and was told I had to fill out a form and send it in. I did not do this last year when I used the credit. Was told it should not have been issued to me without the form. Thanks for the email address contact for that, will send it in a few weeks before I need to use this years credit...



1. You have to book through PTS (Platinum Travel Services) to get the credit.

Platinum Card Travel Service
In Canada/US Call: 1-800-668-9147
International (please call collect): (416) 868-1888

2. Have to call Amex PTS once again for FHR. People have reported that the amenities are the same of you go through virtuoso.