FlyerTalk Forums - View Single Post - Experience redeeming VX miles on International Partners
Old Feb 4, 2014, 9:59 pm
  #16  
JAGMAP
 
Join Date: Jan 2005
Location: On a Bridge
Programs: Starwood Residences Owner, AA 1MM, MP Gold, Avis-Hertz PC, Ritz Gold
Posts: 1,072
Virgin America Partner Booking Desk

Virgin America Partner Booking Desk agents are phenomenal. Few interesting points based on a Virgin Australia booking between OZ/NZ:

- Queenstown, NZ isn't on Virgin Australia's city drop down list yet booked without issue
- Return from Queenstown to Sydney had no availability so agent suggested an open jaw from AKL @:-)
- Itinerary (SYD-ZQN & AKL-SYD) priced at 16,000 points and $121 in taxes (vs. SYD-AKL roundtrip would have priced same points but $180 in taxes)
- Received personalized email from booking agent with itinerary once VA acknowledged receipt
- Reservation isn't confirmed-confirmed until ticketing (1-3 business days)

All in all a great experience ^
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