Old Feb 3, 14, 1:16 pm
Join Date: Feb 2014
Posts: 6
Flews2014 you are out of line. As a loyal SPG platinum member for 10+ years people like Edavid and I have certainly paid and earned our points. I booked in October and am waiting for my new hotel as well. An AI experience is the least they can do. I for one booked the Westin, why, because I love the Westin brand. Had I known in Oct they would be closed I would have chosen another destination. Period. Now I have non refundable airfare and my family and are at the mercy of SPG. Edavid thank you for the update, I hope you and yours enjoy the AI experience, you deserve it. Months of anticipating a vacation just to have it ripped from under your feet, and waiting weeks for an update. AI is the least they can do.
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