Old Feb 3, 14, 12:28 pm
  #264  
Flews
 
Join Date: Mar 2007
Posts: 3,988
Originally Posted by Edavid14 View Post
For one, this was a major hassle for the past month and if Starwood is truly committed to an excellent standard of customer service, they should always provide something "extra" for customers who have received poor customer service.
They did. You didn't.

Originally Posted by Edavid14 View Post
Second, why should we be singled out at the RIU as not receiving the same services as all the other guests?
They're paying for it. You aren't.

Originally Posted by Edavid14 View Post
Third, why should I not ask for what I want? I don't let life happen to me...I go get it! I'm not hurting anybody in the process.
By all means go for it. But why stop at AI? Why not go for free massages and a couple rounds of golf? After all, the stress of all this must have been unbearable .

Cheers,
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