Old Jan 31, 14, 9:14 am
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Originally Posted by javabytes View Post
KLM now seems to be enforcing married segment logic for SkyMiles awards. Attempting to sell the segments point to point seems to result in a sell denied if there isn't inventory for the full journey. This is also being applied where the connection is DL-KL.
AF is now enforcing married segment logic as well. Also, while DL is still managing SkyMiles award inventory on a segment-by-segment basis, more agents are now starting to state it is policy that they need to search O&D, and are not permitted to do point to point. The days of being able to swap out a single segment of an award ticket may be numbered.
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