Old Jan 30, 14, 4:45 pm
  #260  
Starwood Lurker
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by Edavid14 View Post
William, this "dedicated team" needs to be more dedicated to following through on its promises.
The only promise that I am aware of is that you will be contacted by February 4th as far as relocation is concerned.

I have thus far refrained from posting the name and direct email address of the person "helping" me, even though I have been asked off line by others in the same situation as me. As every day goes by with no communication from her, I'm tempted to post that info here...
Just as an FYI, posting that information here would be a violation of the Terms of Service at Flyertalk.

...We need more time in case Starwood fails to take care of their loyal customers and we need to change plans...
I'd like to try and convince you that this won't happen, but I'm guessing that would be a wasted effort. My apologies for that and, of course, the fact that this property leaving Starwood has created this issue for you and others.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]

Last edited by Starwood Lurker; Jan 30, 14 at 4:59 pm
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