Originally Posted by
villox
I think part of the problem here is that it was 12 people with different last names sharing the same address and buying tickets for each other. Frankly there a ton of red flags that are not the same when managing by an assistant or for a family.
Yes. As far as UA is concerned, none of these people could even be aware that they have these accounts in their name. It's one thing for a company's travel department to book reservations for its employees and put in their FF information. It's another to control these accounts outright. What's to stop this "administrator" from using all of the miles in these accounts for himself/herself?