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Old Jan 28, 14, 3:34 pm
Join Date: Mar 2007
Location: MUC
Programs: LH FTL, UA Premier, AF Gold
Posts: 471
Sharing my experience:
I have booked rooms in the US (usually one-night stays, all across the country) on several occasions now. While the vouchers look like a drunk 4 year old drew them by foot, every single instance has worked perfectly fine from booking throughout completion of the stay.

I never had to make any changes though. Nonetheless: Flawless performance for an average savings of more than 40% per room and night.

In summary, I would book simple and straight forward stays with them any day again. Just for complicated things like group bookings or bundles with airfares etc. I would probably go for one of the more established ones...
TT-Jones is offline