Originally Posted by
jon0
I'm only referring to the boarding order, not how important a customer is to the company.
Just to take a slight edge off OP fully justified irritation at a disabled passenger.
DW is disabled and we board early, often before upgrades are assigned. on more than one occasion they have come back to upgrade one of us, but she needs my help so we have to pass if it's a single. So it goes to the lucky next on list. So you just might get lucky if you are behind us on the list.