Originally Posted by
hrs027
Well, I thought I may get lucky and called up again and yes I was lucky.Managed to change the flight to the one I wanted and only ended up paying the re-issue fee of 50USD. There was a polite lady who spoke to me and confirmed my ticket and even asked me to hold the line to check if I received an email of my re-issued ticket. So I guess the first agent I spoke to had no clue about the whole thing.
You were lucky then.

The agent I spoke to said I would have to top up my miles and pay the change fee.