Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,023
Had an issue with an over-charge post-checkout at a hotel. No response to two emails. Tweeted the hotel and "corporate" and within 15 minutes everything was resolved very satisfactorily.