I called comenity customer service. Guy seemed friendly but he didnt seem to know much about the sign up bonus. He said if I got the email, I will get the 25k bonus. I am not going to worry about it much more right now since there doesnt seem to be much more I can do. I will hit $1G very quickly and I will keep an eye on it. If there is an issue I will call them again.
As an aside, Their call center seems to be located within the US, which I consider a big plus over Barclays.
Last edited by SoCalZman; Jan 7, 14 at 4:56 pm