FlyerTalk Forums - View Single Post - How many are REALLY leaving UA? [2014 edition]
Old Jan 6, 2014, 6:12 pm
  #54  
5khours
 
Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL PM 2MM; AS 75K>Nothing>MVP
Posts: 9,337
Originally Posted by LarkSFO
You don't? You include so many variables, it is easy to shoot down your statement.

That being said, we'll see how things go in 2014... The optimist in me wants to believe we'll see improvement.

The realist says, there are now only 3 legacies, and they are not in business to 'over-provide' benefits.

The only hope I see is that AA decides to differentiate themselves through better services / improvement of the experience for frequent travelers and elites.

And, with this strategy, AA makes a lot of money.

Putting pressure on DL and UA to likewise improve.

Farfetched, maybe, but possible!

I would tend to agree. I also think an improving economy may save Jeff even if he under-performs relative to his peers.

One other point I would make is that even though there are now only three legacies, they have all made a lot of their money off of international premium travel and I think this market is becoming very competitive. I know it's anecdotal, but I hear a lot of my non-FT (but FF) friends talk about how they have switched to non U.S. carriers.
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