Originally Posted by
moretimeoffguy
Thanks Restless. Sorry you had to wait. Citi responded, telling me to expect the nights 6-8 weeks from the date which I met the spend on (for me, mid-December was my spend date).
Glad to know they send the nights via email so I can monitor my in-box and spam folder. I wrongly assumed I'd see them online based on how my free (Chase) Hyatt nights arrived (I can indeed see them in my Gold Passport account).
This has caused some confusion for a lot of folks, the email is from HHonors and has the certificate IDs you will need when booking. I got mine pretty quickly but it did take a few weeks. Some folks on here have waited the full 6-8 weeks though.