FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback
Old Dec 17, 2013, 1:59 pm
  #5075  
luftairways
 
Join Date: Dec 2013
Location: Europe
Posts: 10
Originally Posted by Adam1222
I know, right? If you're implying we are only allowed to say terrible things about the program on here, I'm sorry I missed the indication that this was thread was titled "whines, complaints, gripes: how dare they not give me something from nothing within 12 hours they are cheaters and horrible and i will never give my (unpaid) business to them ever again"

Indeed, I can understand one, two , or three sites rates changed, but not all just in few hours, also once upon a time when calling them was possible - they forgot to mute me on the line, and I heard them calling to the hotel to change prices because someone wants to take advantage of the guarantee. so don't tell me that "We promise you access to the guaranteed best available prices, or your first night is free" is true.

FYI I am RA and because of this rubbish I moved most of my business to Hilton
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