FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee

Dec 9, 2013, 5:42 pm

#5019

boboqui

Join Date: May 2008

Posts: 1,603

Quote:

Originally Posted by boboqui

I submitted a Best Rate Guarantee claim for the first time. I hope it works out or I'm out of $100 as the reservation is non-cancellable...

Quote:

Originally Posted by scubaccr

I (and many others) would disagree...........
Since you would be booking a hotel stay anyway, you can only say you are out of pocket by the difference between IHG BRG attempted rate versus the lower rate you could of booked direct at an OTA ... OR ... lower rate at a not quite so nice hotel.

The $100 mentioned was the difference between the hotel site rate and the OTA rate, actually, I found an even lower rate where the difference was over $150, but it's all hypothetical now, I hope... (sigh)