Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,663
My LAX-PHL (716, 8:25 a.m.) was canceled for tomorrow.
Question -- is there a special reservation line for DM Gold? I don't have my card w/ me. When I called the rebooking line, the automated system recognized me, but I've been on hold for 20 minutes now so thinking it might be better to HUACA if there's a better #... a PM would be greatly appreciated. Thanks!
eta: 65 minutes and holding... any help would be great...
eta: 110 minutes... this is ugly
eta: well, disregard. got someone to find my card and read me the phone number... and it's the same number the flight notification email told me to call... which is the number i've been on hold with for 2 hours. oh well.
eta: final hold time was 121 minutes. agent was friendly. changed my LAX-PHL-DCA to LAX-PHX-DCA. Went from F seat to second-to-last row/middle-seat on long flight, but glad to get a flight.
Last edited by platbrownguy; Dec 8, 2013 at 6:21 pm