FlyerTalk Forums - View Single Post - Is there way to get "never expiring" RR points back and reactivate expired account

Dec 6, 2013, 10:01 pm

#2

smmrfld

Join Date: May 2005

Posts: 4,870

Quote:

Originally Posted by ThePointsCollector

This week I logged into my SW account and realized I just lost 75K points due to inactivity. I always thought from commercials and their gloating that SW points never expire.Turns out redemptions aren't part of "activity" and according to CSR there is no way to get my points back and/or re-activate account. Account became "inactive" 2 weeks ago. Anyone here with similar experience?

Try the old "Hang Up And Call Back" method a couple of times. If your karma is good, you sound contrite and polite, and you get a sympathetic CSR, you may be in luck.

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