FlyerTalk Forums - View Single Post - Lufthansa to 'add more seats to its Airbus fleet'

Dec 4, 2013, 7:44 am

#13

gum

Join Date: Sep 2004

Location: Southern Bavaria, Germany

Programs: LH Blue, BA Blue, Hyatt Gold

Posts: 1,517

Quote:

Originally Posted by ffI

The public feels the opposite. They look at 99 and not 139 as the factor in deciding whether to go.

@ ffi, irishguy28, callum999, oliver2002, TRAVELSIG

Thanks for your amendments made and taking me back to the real world of customer behaviour. Always thought of the customers as human beings and behaving like rational utility maximizers.

And for me a non-squeezed flight was/is a valuable asset. I can't put an exact price tag on that. But I *feel* that 99/109 Euro is too low for a travel experience with an adequate customer journey.

There seems to be an enormous backlog in communicating the value of air travel.......

So thanks again for reading and commenting.

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