FlyerTalk Forums - View Single Post - Hyatt Churchill London REVIEW - MASTER THREAD
Old Nov 26, 13, 1:29 am
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 2,835
Originally Posted by iluv2fly View Post
Staying here for five nights now using one of my Diamond suite upgrades. Arrived at the hotel at 8 am and they found me a beautiful suite on the third floor and was able to access the room immediately.

Service has been excellent, as usual.

The only downer is that Chu is on holiday! (Hope you are having a great time!) I was told that he will be leaving the Club to work downstairs at the desk. Best wishes to him.
Sorry to hear that Chu will be moving to the front desk. We were much looking seeing him in the lounge again in the spring. I'm afraid his talents will be wasted at the desk. He had an uncanny ability to engage guests in conversation while keeping an eye on everyone else in the lounge at the same time; so many staff who take the time to talk to guests ignore everything around them and fail to meet other guests needs.
OsakaWino is offline