Originally Posted by
MOC991
So for all the people who are saying US Air customer service isn't useless, do you actually have a recent experience with customer service to justify their usefulness.
http://www.flyertalk.com/forum/21828673-post10.html
I'd say proactively reaching out to a family to arrange for small children to sit with their parent without having to wait until flight time and try to arrange swaps with strangers outweighs getting a snack box. But YMMV, I suppose.