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Old Nov 21, 2013, 7:56 pm
  #11  
ORD_UA1K
 
Join Date: Dec 2000
Location: San Francisco, California
Programs: UA 1K 2MM, AA CK 2MM, DL DM 1MM, WN CP, AS MVP, B6 Mosaic3, Marriott Titanium Lftm, Hyatt GLB
Posts: 943
Originally Posted by burlax
You are describing potential ramifications. But as you know, UA primary concern is the cost/savings reflected on the balance sheet, not some intangible ill-will or contempt that do not log in the accounting books. And, besides, you can always blame laggish sales on US gov't.
Lost revenue isn't intangible. If a customer deletes UA e-mails thinking they're useless, they might miss the note about a $400 F-class upgrade offer that analytics suggest s/he may actually be inclined to purchase. If your premise is true, then Google would have no revenue or reason to exist.
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