Originally Posted by
mgcsinc
Huh? You're not understanding. They're not supposed to charge additional YQ for using a GPU. It's that simple.
And they aren't so it is actually just fine.
Originally Posted by
zabes64
Again, LHR station agent (agent processing the transaction) asked for $100 to use my GPU, this reply is coming from the department that deals with DOT complaints and has to submit a copy of this email to the DOT showing what they were trying to charge for on the upgrade.
So that agent got it wrong. I'm shocked.
No, you should not be charged the higher APD if you are in transit. UA's systems messed that up. And the agent messed up the explanation of how/why you were charged what you were. But that's very different than saying you were charged the YQ. You weren't.
Originally Posted by
aacharya
They're charging the different YQ involved between a premium class and economy.
No, they aren't. They're charging the different APD.