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Old Nov 21, 13, 11:29 am
  #9  
54austin
 
Join Date: Oct 2012
Location: New York, NY
Programs: IHG Spire Ambassador, Hyatt Explorist, Hilton Diamond
Posts: 331
Just thought I'd add a recent data point - I recently made a booking with Olotels for the Frankfurt Intercontinental (w/breakfast). Emailed the hotel shortly after to confirm. Hotel said no reservation so I emailed Olotels. They said they normally don't send the hotel reservations until 2-3 days prior, but they would contact the hotel immediately to confirm. A couple of days later, Olotels emailed me to say the room was confirmed. I emailed the hotel again and they confirmed fully paid room with breakfast. All in all, good, responsive service from Olotels (and a great deal).
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