Originally Posted by
aacharya
I'm failing to see the issue.
Many airlines have different fuel surcharges for different cabins.
The issue is, this is not up-faring, but using our GPUs, United has always said they charge the difference in Taxes to upgrade out of LHR/CDG (Chirac Tax).
Now they are charging an Additional Fuel Surcharge to upgrade, this basically amounts to a co-pay to use our GPU.
Originally Posted by
sbm12
I'd almost buy this story, except that the numbers are still wrong.
Just because the agent processing the transaction doesn't understand what the numbers are and tries to come up with an explanation - one which doesn't actually make sense nor add up - doesn't mean that said explanation is actually accurate. :-:
Again, LHR station agent (agent processing the transaction) asked for $100 to use my GPU,
this reply is coming from the department that deals with DOT complaints and has to submit a copy of this email to the DOT showing what they were trying to charge for on the upgrade.