FlyerTalk Forums - View Single Post - Hyatt - Best Rate Guarantee - Experiences - MASTER THREAD - WIKI
Old Nov 9, 2013, 10:58 am
  #616  
jasonvr
 
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,560
Originally Posted by suite2suite
You're not alone.
I had the same experience.
The reality is that there are agents who are not confident enough about validating a particular website and they will use any excuses not to go through with a validation.
In this case you don't wait until the next day.
You call back immediately or you ask to speak with a supervisor.
It's all over the board recently. I just had an agent take an extended period to confirm that a rate from Orbitz was valid (not verify the rate was on Orbitz, but that Orbitz was valid for comparison)
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