I would say AA. If someone posts something wrong on FT, usually in a few minutes there is another poster who will correct it.
AAgents sometimes seem to make up the rules as they go. And there is nobody there to call them out when they something wrong.
Many AAgents don't know about this policy:
http://www.aa.com/i18n/agency/Bookin...tkt_policy.jsp
Or they continue to claim that fuel surcharges on BA are a "tax" charged by the British government.