Originally Posted by
Richklhs
Can you blame United when Delta reports a $1.3 billion quarterly profit? They have skypesos and are still raking in that kind of cash. Maybe I'd do the same
yeah but they improved the product and operations and decided they can compete on that, so they felt free to gut skymiles. and it worked because they're reliable and have a solid product.
UA in my opinion hasn't gotten operations to a level where it can compete. and they keep reducing amenities on the on-board product. so their draw was MP. with under 80% on-time (is that right? what's the latest number?) operations, a weaker (it's subjective i guess) soft and hard product, you can't gut the FF program which is the last remaining major attraction and expect to rake in the profits.
you need a competitive advantage to sell. and a route network doesn't work if you're constantly late.