Originally Posted by
adobbing
Seem to be seeing a lot of people not getting water, I thought this was a standard benefit to Diamonds?
Are any of the people who used to get wine now getting the nuts / sweets in the little jars instead?
On recent stays at Puckrup Hall / Bromsgrove / Swindon this was the case for me.
I have stayed at the London Metropolle about ten times this year. Only once did I get any water in the room. Instead I helped myself to a couple of cans of coke from the minibar. When they tried to charge me, I told them I was diamond and the water was missing so I helped myself to a couple of drinks from the minibar. They never complained and just took off the charge from my bill.