Originally Posted by
pryonic
I no longer seem to get the water at the Birmingham Hilton Metropole, even when I have an executive room upgrade.
Also, the "amenities package" I used to get as Diamond when they couldn't upgrade me has disappeared.
Seem to be seeing a lot of people not getting water, I thought this was a standard benefit to Diamonds?
Are any of the people who used to get wine now getting the nuts / sweets in the little jars instead?
On recent stays at Puckrup Hall / Bromsgrove / Swindon this was the case for me.