Originally Posted by maple

I might just have made a big mess of my reservation. Companion and I (previously) on same PNR are within my Premier upgrade window and CPU cleared on 1/4 segments. I checked and this was the RN status:

Seg 1 RN1
Seg 2 RN2
Seg 3 RN4
Seg 4 CPU Cleared

I assumed (likely wrongly) that Seg 1 RN1 was the reason we were not upgraded on the other 3 remaining segments. Thus, I called in to split the PNR since Seg was F1 anyway so staying together would not have helped the CPU. I had hoped that splitting PNR would have cleared Segments 2 and 3.

- my CPU is still not processed despite being alone on a PNR with RN1 and within my upgrade window (I thought it would auto clear now that I am alone on the PNR?)

- agent assured me that my companion on his own new PNR would still keep my Premier status and the upgrade request (doesn't seem true, see below)

- agent said that having R/RN inventory available does not imply automatic CPU clearance (really?? in this case, why would anybody need to have ExpertFlyer track when R/RN opens up?)

- I just checked my companion's PNR and it no longer shows any upgrade requested for the 3 remaining segments

- do I have to call back to merge/unsplit the PNR?

Just started flying UA this year and totally new to CPUs.
How badly did I mess up, and how should I undo this mess? HUACA?