FlyerTalk Forums - View Single Post - United Award Reservation Cancellation Policy?
Old Oct 6, 2013, 5:30 pm
  #2  
WineCountryUA
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,846
Originally Posted by Delta2010
We have booked an award ticket on UA for next month. It appears have changed and we may not be able to make this trip anymore. What is the US award cancellation policy? I realized there was a slight change in outgoing and return flights (~15-20 mins change both ways) since I had booked these tickets. Can this schedule change help me in getting the miles back?

Thanks!
There is no fee for cancelling and you may be able to reschedule for a different date without cost.
There are fees for various options, Award ticketing options/service fees.
If you just want to cancel and redeposit the miles versus rescheduling, those are the highest fees and depend on your elite status.

You can always call and claim the small schedule change caused the cancellation and hop for the best. May work but more likely will not. A larger schedule change or a weather waiver will improve the chances of free redeposit.

I assume you were aware of the change penalties (clearly refereed at booking).
WineCountryUA is offline