FlyerTalk Forums - View Single Post - How long before the Concierge Service is gutted?

Sep 29, 2013, 8:25 pm

#26

Wings100

Join Date: Mar 2009

Programs: AC-SEMM, AA-Gold

Posts: 962

Yes, they have hired a replacement based in Montreal...a guy named Mark or Michael...did not pay close attention

Some Concierges in YYZ are wonderful, others not so much... Wish there was greater consistency

Best in YVR

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