mentalfarts

I joined the programs along with my husband back in 1988. We went thru several name changes of the sad Rewards Network, since the Chasens, original founders, ran the place. A fine couple that ran the business literally as a mom and pop operation. Their two daughters were also part of the outfit, and everyone got along prospering together as a big family. We suffered through the drastic changes in their operations and rewards' rates; from the cash rewards as well as other related offers. company name changed twice(?) Transmedia, Idine, and now Rewards Network. We had several plans, including the fiasco of their "Upromise" program. Unknowingly, both of our separate accounts was billed each year for annual fees. By that time, retired, we detected the billing in old account statements, and decided to call them, hoping to recover all or part of the over $300 billed over the years, even when we had to stop dining out in 1994 due to health and age, only to be told by some illogical and idiotic Mr. Hannon and some stupid rep named Brandis, that we would only be refunded just "part" of the the last fee billed. Very insulting. They were desperate by then. That was around 2008. When we read the company's grief over the very well known "California Litigation" when they were heftily fined by the court after several local restaurants folded under the company's illicit practices. We fear by today, that their days may be numbered... Their programs made sense originally, but now they are unsustainable. They may as well close shop and open up a restaurant; Mr. Blake will be their Chef Internacionale flipping burgers in the kitchen...