I think it's pretty clear who they're aiming this at.
1) People who haven't paid their bills
2) People who continually abuse hotel staff
3) fraudulent behavior
It is written in a manner that they can cancel anyone's account if they determine you're abusing the program.

I don't think that this is aimed at those that book meetings; this is a well known loophole that raises revenue for Marriott. It's definitely not aimed at mattress runners, as they also produce revenue.

They may be being proactive, rather than IHG's reactive cancelling of some members' accounts for making too many BRG claims. http://www.flyertalk.com/forum/inter...ll-me-why.html


As far as someone else staying on your account, I have coordinated with individual hotels in the past for my children to stay on rewards stays. It has never been an issue and most hotels have extended them my platinum benefits ... I didn't ask for them to extend any plat benefits.
In one case, my daughter wasn't old enough (21) to be listed as an occupant of the room but one of her friends was 21, so the hotel accepted my daughter's friend's name as the primary guest. Of course all hotels had my credit card for any charges or damages.


Bottom line: there are certain customers that just aren't worth the hassle as it costs more to keep the customer than to dump them. This is just a way to get rid of bad customers. Personally, I'd love it if all hotel programs banned customers who behave poorly.