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Thread: Turn Around Time for Response for Email Customer Issues?
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Old Sep 25, 2013, 7:24 am
  #9  
flyquiet
 
Join Date: Aug 2012
Programs: AC E35K, NEXUS
Posts: 4,368
+1 on Twitter. Both AirCanada and ACAltitude have been prompt and they actually can make things happen. May not deal with compensation, I guess, but for things like "I can't select my seat" or "can you have someone meet my flight for special assistance", they have been great.
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