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Old Sep 24, 13, 11:10 pm
  #5  
Premiere Elite - YEG
 
Join Date: Mar 2010
Location: YEGmonton
Programs: AC SE100K, UA Silver, Marriott Platinum
Posts: 208
Originally Posted by Stranger View Post
Did you check on the web that the upgrade request was indeed done properly?

Agents make mistakes.

I prefer to do it myself, and I check regularly. I believe at least in one instance a request that had been there vanished.
+1. I trust the web more than a random agent.
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