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Old Sep 24, 13, 7:54 pm
  #4  
Cana2013
 
Join Date: Jan 2013
Programs: Aeroplan Diamond, SPG Plat, Hilton Gold, Marriott
Posts: 1,828
Originally Posted by Stranger View Post
Did you check on the web that the upgrade request was indeed done properly?

Agents make mistakes.

I prefer to do it myself, and I check regularly. I believe at least in one instance a request that had been there vanished.
Good idea. Checking on the web is much easier.
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