FlyerTalk Forums - View Single Post - Two-year old denied boarding (and parents are not)
Old Sep 21, 2013, 3:10 am
  #1  
Haax007
 
Join Date: Feb 2012
Location: LON
Programs: BA Gold
Posts: 50
Two-year old denied boarding (and parents are not)

Just wondering how this works at BA (and other airlines). I am traveling with my wife and two year old from ALC to LGW today. The flight is massively overbooked and when we presented ourselves at checkin, my wife and I were issued our boarding passes no problem, but it turned out they had taken my son off the flight. It just makes me wonder why on earth that would happen. He turned 2 only a couple of days ago and because of that he was on a separate PNR, so that may have made it more complicated somehow, although they must still be aware they are offloading a 2 year old... We are now having to sit with him on our lap, not the end of the world, but the whole issue is just annoying...

What I am wondering is who decides who gets offloaded, or whether it is an automated process...

Any suggestions as to what I can do (could have done) to somehow get a seat for him?
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