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Old Sep 17, 13, 7:15 pm
Join Date: Sep 2012
Location: YVR
Programs: AC SE100K, SPG Platinum, Cathay Pacific Gold, club carlson Gold, Le club Accor Platinum
Posts: 182
Originally Posted by Jebby_ca View Post
I can sympathize with the treatment you received from AC - no paying customer should be treated badly. However, most airport agents will not be able to help you with flights departing the next day. Also, the kiosk only allows you to check-in up to 12 hours before departure time.

It looks like you were trying to check in at 5pm for a flight leaving at 7am the next day, thus you were outside of the 12 hour window. Best bet would have been to find an outlet (there are outlets at EWR by the Air Canada check-in area, I've used them myself before), plug in your phone, and attempt to check-in online.
thanks for the tip. My brain wasn't functioning at all. Just wanted to get it done and get to my hotel and have some rest.
supremekai is offline