FlyerTalk Forums - View Single Post - Another tale of rudeness from the Lounge staff

Sep 17, 2013, 6:37 am

#14

Can I help you

FlyerTalk Evangelist

Join Date: Jul 2002

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Posts: 19,091

This seems to be happening more and more and in my opinion it’s because BA now doesn’t have dedicated lounge staff, I believe that they should go back to having a small team of lounge “Angels” that are also fully trained in ticketing.

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