Originally Posted by
smmrfld
BBB? Joking, right? Possibly one of the most ineffective organizations in existence.
No joke. For example, any time Cartera acts up, its a BBB complaint against the merchant (not Cartera). I'm batting 1.000 with that technique. Seems excessive, but I got sick of chasing down legitimately earned miles and points with an endless stream of emails.
OTOH, I reserve the use of charge backs for "I never bought that" vice merchants' "creative" interpretation of T&Cs or, simply, when the merchant doesn't deliver as promised.
...and as someone who works in DC, I assure you BBB is not even in the top 10 of the most ineffective organizations...