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Old Sep 16, 2013, 11:32 am
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redtailshark
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Join Date: Nov 2003
Location: Tucson, AZ, USA. UA 1K, reluctant but * best in class * DL FO/MM. Former BA jumpseat rider and scourge of Dilbertian management and apologists. As LX might - and do - say: "....an experienced frequent flyer of international airlines"
Posts: 3,386
Hertz at LIM, some info for renters

The service was ok but there are a couple of things to pay attention to, especially if you have just arrived at LIM after a long ride and are tired.

They take your DL and passport before you pick up the car. I walked out, realize I didn't have them and had to ask security to get back into the semisecure zone where the desk is located. They told me the agent would meet me with them at the car.

This creates some confusion - I don't like having those documents out of my sight/possession especially when I don't know about it, or what's going on, before it happens.

Then I had to find my way across the lot in the dark to the Hertz lair. It is not signposted. There, the agent was waiting with the docs. I get it, that it might be their process, but this needs to explained to the customers.

This brings me to their lot. Their parking lot is NOT accessible from the airport parking lot even though it looks like it is. It is literally fenced off from the

However, when returning a vehicle, it is easy to get funneled into the airport pick up driveby, which is not eligible for rentals it says, and all other exits require you to actually enter the short-term parking. So I paid a 5.5 PES fine for this idiocy...even though I was in the lot for one minute.

If you arrive in the daytime and can see what you're doing maybe you won't have any issues.
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