Originally Posted by
EL AL Rep.
Hi
The reason is that Duty Free items are brought to the gate by the Duty Free personal, there it is given to the passengers for security clearance with accordance to the voucher they received during the check-out process.
The 90 minutes is a predetermined time-frame that ought to be enough for the process to be completed and should not cause any unwanted delays to our flights.
Hope this answer helps to clarify things. If you have additional questions, let me know.
Liat.
What voucher is this? I know that duty free personnel distribute purchases at the gate because international and domestic flights depart from the same terminals. But I've never seen a time limit with the other airlines for this. And I also have never received a voucher at check-in for duty free purchases in the terminal