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Old Sep 16, 2013 | 9:48 am
  #13  
EL AL Rep.
Company Representative - El Al Airlines
 
Join Date: Mar 2008
Posts: 162
Originally Posted by LatusElAl
I am curious as to why El Al in JFK and EWR doesn't allow passengers to purchase any duty-free times less than 1.5 hours before departure time?
AFAIK this is only the case in JFK and EWR (does not apply in TLV or LHR or BRU or ZRH).
The vendors at JFK and EWR keep telling me its El Al's rule.
Why?
Hi
The reason is that Duty Free items are brought to the gate by the Duty Free personal, there it is given to the passengers for security clearance with accordance to the voucher they received during the check-out process.
The 90 minutes is a predetermined time-frame that ought to be enough for the process to be completed and should not cause any unwanted delays to our flights.

Hope this answer helps to clarify things. If you have additional questions, let me know.

Liat.
EL AL Rep. is offline