I just received a status match from IHG, using my HHonors Gold status.

I emailed [email protected] and had a response within minutes. We sent a couple emails back and forth, and the support coordinator offered a match to Platinum Elite (I'm assuming due to 50+ stays in Hiltons this year). The whole process took about 20 mins.

The status hasn't appeared in my account yet. Anybody know how long it takes?