FlyerTalk Forums - View Single Post - United Club changes (drinks and Wifi) - Sept/Oct. 2013
Old Sep 10, 2013, 11:53 am
  #349  
FLYDCA
 
Join Date: Dec 2001
Location: Washington, DC, USA
Programs: UA-1Kmm, AA-EX Plt mm-, Hilton Diamond,
Posts: 1,093
Originally Posted by andyh64000
I sent another email copying the text of the press release and asking them if they think their customers are stupid and if their PR group was able to write it with a straight face.
Bingo. United does think the customers are stupid. I guess enough of them keep coming back.
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